Shipping & Delivery Policy

Effective Date: 12/08/2026

At Bat Glory, we are committed to delivering your cricket bats, sports equipment, accessories, and other products safely and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you purchase products through our website.

1. Order Processing

  • Orders are processed after successful confirmation of payment.

  • Orders are generally processed within 1–3 business days.

  • Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

  • Once your order has been dispatched, you will receive shipping or tracking information, where available.

  • Orders may be subject to verification before dispatch to prevent fraudulent or incorrect orders.

2. Delivery Time

Estimated delivery time may vary depending on your location and the availability of the product.

  • Metro Cities: Approximately 2–5 business days

  • Other Indian Locations: Approximately 3–7 business days

  • Remote/Extended Areas: Approximately 5–10 business days

These are estimated delivery timelines and are not guaranteed. Delays may occur because of weather conditions, courier issues, public holidays, transportation disruptions, incorrect addresses, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated based on the order value, product weight, delivery location, and applicable shipping method.

Any applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Bat Glory may occasionally offer free shipping promotions on selected products or orders subject to the applicable terms and conditions.

4. Order Tracking

Once your order has been shipped, tracking details may be provided through email, SMS, WhatsApp, or your registered contact information.

You can use the tracking information provided by the courier partner to check the current status of your shipment.

Please allow some time for tracking information to become active after the shipment has been dispatched.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name

  • House/Flat number

  • Street/locality

  • City

  • State

  • PIN/ZIP code

  • Valid contact number

Bat Glory will not be responsible for delivery delays or failed deliveries caused by an incorrect, incomplete, or outdated shipping address provided by the customer.

If you identify an address error after placing an order, please contact us as soon as possible. We will try to assist you, but changes cannot be guaranteed once the order has been dispatched.

6. Delivery Attempts

Our courier partners may make multiple attempts to deliver your order.

If the recipient is unavailable, the courier company may contact the recipient or attempt delivery again according to its standard procedures.

If an order is returned to Bat Glory because the customer was unavailable, refused delivery, or provided an incorrect address, additional shipping charges may apply for re-delivery.

7. Damaged or Open Packages

Customers are requested to carefully inspect the package at the time of delivery.

If the package appears damaged, tampered with, or opened, please:

  1. Take photographs or videos of the package before opening it.

  2. Inform the delivery person, where possible.

  3. Contact Bat Glory as soon as possible.

  4. Provide your order number along with photographs/videos of the package and product.

Claims regarding damaged or missing items may require supporting photographs, videos, packaging details, and other information for verification.

8. Missing or Incorrect Products

If you receive an incorrect, incomplete, or missing product, please contact Bat Glory within 48 hours of delivery with your order details and supporting photographs/videos.

After verification, we will review the issue and, where applicable, arrange a replacement, correction, or other appropriate resolution in accordance with our return and refund terms.

9. Delayed Deliveries

Although we make every reasonable effort to deliver orders within the estimated timeframe, Bat Glory cannot be held responsible for delays caused by:

  • Courier or logistics partners

  • Severe weather conditions

  • Natural disasters

  • Strikes or transportation disruptions

  • Government restrictions

  • Public holidays

  • Incorrect customer information

  • Remote delivery locations

  • Unexpected operational circumstances

If your order is significantly delayed, please contact our customer support team so that we can assist you in checking the shipment status.

10. Product Availability

Some products may have limited availability or may require additional preparation before dispatch.

If there is an unexpected delay in dispatch because of product availability, we will make reasonable efforts to inform you using the contact details provided with your order.

11. International Shipping

Unless specifically stated otherwise on the website, Bat Glory currently focuses on deliveries within India.

For international orders, please contact Bat Glory before placing an order to confirm product availability, shipping costs, delivery timelines, customs requirements, and applicable taxes.

Any customs duties, import taxes, or other charges applicable to international shipments may be the responsibility of the customer.

12. Cancellation After Dispatch

Once an order has been dispatched, cancellation may not be possible.

If you wish to cancel an order, please contact us as soon as possible after placing the order. Cancellation requests will be handled according to the order status and Bat Glory’s applicable cancellation and refund policy.

13. Contact Us

If you have questions regarding shipping or delivery, please contact Bat Glory through the contact details provided on our website.

Bat Glory
Website: https://batglory.com/
Email: info@betglory.com
Phone/WhatsApp: +91 98705 43210

We will make every reasonable effort to assist you with your shipment and provide a satisfactory customer experience.

Note: This Shipping & Delivery Policy may be updated from time to time to reflect changes in our shipping processes, courier services, or applicable requirements. Any updated version will be published on this page.